New Student Checklist

Quick answerDo these in order: activate your account, add security methods, sign in to the portal, then set up email, your learning system, registration and billing. Print this page with Ctrl+P (Cmd+P on Mac) and tick the boxes as you go.

Before classes start

  • Activate your school accountUse the instructions in your admission email. How to activate
  • Add two security methods and save backup codesFor example a phone and an authenticator app, so a lost phone doesn’t lock you out.
  • Sign in to the student portal and bookmark itFind your school in the college list and use its official link. Bookmark it so you never rely on search ads.
  • Check your school emailImportant notices about registration, aid and deadlines go there.
  • Find your learning system and each class in itSign in and make sure every course appears. Some only show once the instructor opens it.
  • Check for holdsUnpaid balances or missing documents can block registration. Look for them in the portal.
  • Register or confirm your scheduleCheck the times, rooms or online access for each class.
  • Review financial aid and your billAccept or decline aid, read the balance and note the payment deadline.

First week

  • Save the IT help desk contactAdd the phone number, email and hours to your phone.
  • Update your contact detailsAddress, phone number and emergency contact, if the portal lets you.
  • Get your student ID cardMany campuses use it for buildings, meals and the library.
  • Write down key datesAdd/drop deadline, tuition due date and exam weeks. They’re on the school’s academic calendar.
  • Install your school’s mobile app if it has oneDownload it from the official app store listing linked on your school’s website.
  • Store passwords in a password managerUse a different strong password for your school account than anywhere else.
  • Learn where to get helpAdvising, financial aid, the registrar and IT each have their own office. Know which is which.
Parent of a K-12 student? Look up your district in the K-12 districts by state list for the parent and student portal links.

Stay safe

Schools don’t ask for your password by email or text. If a message says your account will close unless you sign in through a link, don’t click it. Open your portal from your bookmark instead. Having trouble signing in? See login help.